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Social Media – The Newest Outlet for Great Customer Service

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Social Media – The Newest Outlet for Great Customer Service

By 618creative@gmail.com | July 10, 2016 | 367

Gone are the days when good customer service simply meant staffing the front desk with a friendly receptionist and answering the phone with a smile. These days, customers expect their needs to be met in person, on the phone, and via text message, email, chats and even social media channels. Ignoring any of these outlets…

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